We all need to travel, whether it’s for a vacation or for business, and the most expensive part of a trip is usually your flight.
We will do all we can to find a cheaper flight and this means engaging in online travel agencies such as ASAP Tickets.
It takes time to trust a new online travel agency, especially with the rise in scams and fraudulent activities. This brings us to the question, “Is ASAP Tickets Legitimate?”.
Join me as I run through everything you need to know about whether ASAP Ticket is legit or not.
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What Is ASAP Tickets & How Does It Work?
ASAP Tickets is an online travel agency that specializes in providing affordable flight tickets to customers. It was founded in 2001 and has its headquarters in California, USA.
Its primary focus is on international flights but also offers a variety of other travel services, including travel insurance, car rentals, and hotel reservations.
ASAP Tickets works by providing customers with a platform where they can compare and select the best flight deals for their desired destination.
The agency has partnered with over 120 airlines, which allows it to offer its customers a wide range of flights at competitive prices. The company has experienced travel agents who are available 24/7 to help customers with their travel needs.
Pros of Using ASAP tickets
Competitive Pricing
ASAP Tickets uses its established relationships with several airlines to give you competitive prices for their flights, usually much cheaper than the competition.
This allows you to save money on your travels and they even have a Lowest Fare Guarantee.
Great Customer Service
ASAP Tickets provides 24/7 live support from travel agents that are there to help you make the right booking at a good price. You can ask them for travel advice and lots more.
A lot of customers who use ASAP Tickets rave about how useful this travel agent service is, check it out here on Trustpilot.
Quick and Easy to Use
ASAP Tickets is fast and easy to use thanks to their excellent website. You can search for your flights/hotel/car and see the lowest fare available. After that, you have to call or submit a request for a free quote.
Cons of Using ASAP Tickets
Not Great For Domestic Flights
ASAP Tickets focuses primarily on international flights, which means that they do not offer as many domestic flights as other travel agencies. If you want to fly domestically, you are best off using a different online travel agency.
You Can Not Book Directly Online Or See Multiple Options
The search function on the website does not allow you to see multiple flight options with different routes or fare options.
All you see is the ticket price and class – you have to request a quote or call them to find out more details.
While this process works, it is not acting like a travel search engine like Kayak or Skyscanner, which is a useful thing to see.
I would personally recommend searching on ASAP Tickets as well as other sites like Kayak and Skyscanner so you can see all your options before booking.
Changes/Cancellations Can Be Tricky
Whenever you book through a middleman, you are not booking directly with the hotel/airline/car rental company.
This can create issues when making changes to your booking. But, since you are using ASAP Tickets to find the cheapest deal, chances are it wouldn’t be changeable or refundable anyway.
Nevertheless, it is something you should bear in mind when booking. You will always have the most freedom with regard to changes and cancellations if you book directly with the airline, but this can cost a bit extra.
Prices Seem To Change
There are quite a few reports on Trustpilot where customers have paid for an affordable ticket only to have the travel agent come back and say, sorry we need an extra, for example, $100.
Sadly, ticket prices can change as they are not updated live, and the slower phone/quoting process creates more time for these prices to change between you getting the quotes and buying the flight.
Is ASAP Tickets Legitimate?
Yes, ASAP Tickets is a legitimate business that has been operating for over 20 years with many happy customers.
It is accredited by the Better Business Bureau (BBB), has an A+ rating, has a rating of 4.9 on Trustpilot, and similarly high ratings on other rating websites.
ASAP Tickets also keeps your information private and uses a secure encrypted payment system to process transactions. This means your data is protected when you book through them.
Why Are ASAP Tickets So Cheap?
Why are ASAP Tickets flight tickets so cheap? The answer lies in the company’s partnerships with over 120 airlines.
By working directly with airlines, ASAP Tickets is able to give discounted fares to its customers. A lot of their most affordable airfares are unpublished, which means you can not find them on other websites.
In this way, ASAP Tickets acts as a traditional travel agent, unlike other online travel agents such as Kayak.
Frequently Asked Questions (FAQ)
What company owns ASAP tickets?
ASAP Tickets is owned by the International Travel Network LLC (ITN).
How long has ASAP Tickets been around?
Founded in 2021, ASAP Tickets has been operating for 22 years.
How do I get a refund from ASAP?
Getting a refund from ASAP tickets involves emailing or calling their customer service department. Chances are you can speak directly to the travel agent who helped you make your booking.
Whether you get a refund or not is dependent on the airline and the particular rules for the fare that you bought.
There are quite a few reports on Trustpilot of customers not getting their refunds, see here. It seems like ASAP Tickets is trying to address each case, but it does fill one with lots of trust to book with them.
What sites are similar to ASAP tickets?
There are quite a few similar sites to ASAP Tickets, most of which you have heard of before, and these include:
- Expedia
- Kayak
- Skyscanner
- Agoda
But, ASAP Tickets does operate quite differently from these other sites, as they have access to unpublished fares, unlike the others.
Should I Use ASAP Tickets?
It is a tough call if I am honest. Most reviews are very positive but there are some reviews that would certainly make me think twice. I would suggest searching on ASAP Tickets and seeing if the discount is worth it – it is always safest to book directly with the airline if you can.
