[Solved] Can't Add Email Account to iPhone/iPad (2024)

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Email supports you to send and receive free files quickly and easily, whether, on mobile or desktop, it is a secure tool that allows you to set passwords, and emails can easily be backed up and stored separately without taking up physical space.

But sometimes, you may encounter the problem of "cannot add email account to iPhone/iPad/Apple ID " when logging into iCloud, Yahoo, BT, Outlook, and Gmail accounts on iPhone/iPad.

Why can't add Email account to iPhone/iPad?

There are some reasons for "unable to add email account to iPhone/iPad".

No Wi-Fi or cellular data connection: A good internet connection is a prerequisite for setting up an email account.

Outdated iOS version: Unable to add email account to iPhone due to lack of iOS update.

Certain email accounts server problems: Certain email accounts like POP, IMAP, and Exchange may require additional information like server names and server port numbers.

Note:✎

If the email account is used for work, school, or another organization, there might be a profile installed preventing the account from being added, please contact them for assistance.

Five solutions to fix cannot add Email account to iPhone/iPad

• Solution 1. Update iOS version and restart your iPhone/iPad
• Solution 2. Check if IMAP/POP is enabled
• Solution 3. Select a valid Email account type
• Solution 4. Re-attempt to set up Email account manually
• Solution 5. Resetall settings on your iPhone/iPad

Please make sure you have a good internet connection on your iPhone or iPad before starting solve the problem.

Solution 1. Update iOS version and restart your iPhone/iPad

As we said before, an outdated iOS version may not support adding new email on iPhone/iPad. So the first thing you need to do is to update your iOS to the latest version.

Go to Settings> tap General>tap Software Updateand see if a new version of iOS is available.After the update, you can restart your device to try again.

Solution 2. Check if IMAP/POP is enabled

If you can’t add a Gmail account to iPhone/iPad, it is necessary to check if IMAP is available. Sometimes it turns off by default after restarting the iPhone or updating iOS.

1. Go to mail.google.com site using your web browser.

2. Log into your Gmail account.

3. Go to Gmail Settings, select Forwarding and POP/IMAP, tap the Enable IMAP.

Solution 3. Select a valid Email account type

There are many Emailtypes of iPhone/iPad to log in, like iCloud, Exchange, Google, Yahoo, Aol, Outlookmentioned above. When you can't add email account to iPhone/iPad, you should check if your account is valid and if not, try to change another email account.

Solution 4. Re-attempt to set up Email account manually

Ifyou failed to set up your email account through automatic mail account setup and you cannot add the email account to iPhone/iPad, you can retry manually setting up your email account to add it.

Step 1. Go to Settings, click Passwords & Accounts,tapAdd Account.

Step 2. Select your email provider from the list.

Step 3. On the next screen, enter necessary details includingName, Password or other relevant information, then click Next to continue.

Step 4. Choose the types of content to sync,then clickSave.

Solution 5. Resetall settings on your iPhone/iPad

If you're still having issues, you can try resetting all settings on your iPhone/iPad. This will remove all custom settings from your device, including those that might conflict with the Mail app account setup process, to help you successfully add new email account.

Warning: Althoughresetting all settingsonly remove settings, andwon't delete iPhone/iPad data, it is recommended that you make a full backupof ahead of time just in caseof data loss.

Step 1. Tap on the Settings on your iPhone/iPad, click General.

Step 2. Tap Resetand click the Reset All Settingsoption. If asked, enter your device passcode.

After reset, go to add email account and try again.

Conclusion

Here are five solutions for you when you can't add email account to iPhone/iPad. Hope you can use one of them to solve this problem. It is strongly recommended to backup your iPhone before this to protect the data, especially using the last method.

Dylan is an editor of mobile backup software. He likes to share the latest news about iPhone and iOS, write useful tips, and give solutions to help people solve all kinds of issues.